Common questions and support documentation

• RSVP System & SMS Notifications
• Managing Payment Methods
• Adding a Personal Customs Code To Your Shipping Address
• Reasons for Account Closure
• Creating or Deleting an Account
• Creating or Deleting an Account (1)
• User Account Registration Rules
• Forgot Password or Email Address?
• Postal Mailers and Direct Mail
• Guidelines for Posting on Sideshow Websites

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• Free Hot Toys Figure Promotion
• Sideshow Rewards Program
• Promo & Coupon Terms and Conditions
• Sideshow Giveaway Terms & Conditions
• Sideshow Rewards Terms
• 2023 BOGO Deals
• Sideshow Gift Card FAQ
• Promo Codes
• Sideshow Rewards Promo Codes
• Purchasing a Gift Card

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• Order Delays & Intent to Keep Order
• Limited Time Release Product
• Sideshow Seconds
• Waitlist Reservations - What is a Waitlist? How do I join?
• A list of materials used in Sideshow items.
• When Will My Order Ship?
• How do I Cancel an Order?
• Waitlist Reservation Terms
• Queue It Waiting Rooms
• New to Sideshow? Start Here!

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• International Shipping Policies and Customs Fees
• U.S. Shipping Cost Info
• Shipping Descriptions and Time Frames for In Stock Collectibles
• Double Boxing
• Country Restrictions
• International Shipping Policies
• Delivery / Shipping Restrictions
• Managing Addresses
• Track Your Order!
• Refused Packages

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• Flexible Payment Plans
• Non-Refundable Deposit & Cancellation Fee Terms
• Payment Method Policies
• Paying an Item in Full
• Refunds
• Accepted Payment Methods
• Payment Declines
• Pay with Affirm
• Flexible Payment Plan Terms and Conditions
• Selecting USD as Your Preferred Currency

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• Returns, Exchanges, and Replacement Parts
• Light Up Function Isn't Working?
• Iron Man Mark LXXXV Portrait Exchange Program
• Purchasing An Item From An Outside Seller
• 2024 Holiday Extended Return Policy