Tariff Information
With evolving trade policies and tariffs affecting both businesses and customers alike, we understand this is a challenging time for many. Below you will find information regarding tariffs and how they affect some items ordered on Sideshow.com.
⚠️ Update on Import Tariffs
We understand that unexpected charges are never welcome. We’re doing everything we can to minimize the impact on you.
To offset a portion of these new fees, a Tariff Impact Fee will be added to orders for items that were assessed tariffs at import. It is our goal and intention to keep this fee at the smallest possible amount. You will be notified prior to your final payment processing if this fee will apply to your order.
The situation remains fluid, and we are closely monitoring all developments that may affect future shipments and fees.
🤝 Our commitment to you
If your order is affected, we will notify you in advance. We’re also waiving standard non-refundable deposit (NRD) rules for these affected orders, so you may choose to cancel for a full refund if the extra cost doesn’t work for you. Our goal is to ensure you feel comfortable and confident with every purchase from Sideshow.
📦 How the Impact Fee works
- The Tariff Impact Fee applies only to items that we import while tariffs are in effect.
- Products that arrived (or arrive) during the tariff period will continue to carry the surcharge until they sell through.
- Customers with orders affected by this fee will receive additional email notifications specific to their orders.
⏳ Looking ahead
We’re hopeful these trade conditions are short-lived and remain committed to keeping your costs as low as possible while still delivering the high-quality products and service you expect. Should tariffs be lifted, we’ll promptly discontinue the Tariff Impact Fee on new arrivals.
📞 Questions?
If you have any questions or would like more details on your specific order, our Customer Support team is here to help. We appreciate your understanding and thank you for your continued support of Sideshow.
Tariff-Related FAQ
1. Why are these tariffs being applied now?
The U.S. government recently implemented additional tariffs on a wide range of goods imported from overseas. These tariffs are above and beyond any standard duties and have significantly increased import costs for collectible items.
2. I have an open Pre-order. Will my order be affected?
Not necessarily. If tariffs are still active at the time your pre-order leaves the factory, a Tariff Impact Fee may be added to your order. If your order is affected, we will notify you in advance.
3. Don’t some collectibles ship duty-free under normal circumstances?
Under typical trade rules, many collectibles have low or no duty. However, the current tariffs are assessed in addition to standard duties.
4. Does Permanent Normal Trade Relations (PNTR) prevent extra tariffs?
No. PNTR sets a baseline tariff rate similar to other nations with comparable trade status. It does not prevent punitive or additional tariffs that can be imposed under specific trade actions or executive orders.
5. What is the Tariff Impact Fee?
The Tariff Impact Fee is a nominal charge we apply to help offset the unexpected and significant increases to import costs.
6. Can I cancel my pre-order if my order is affected?
Absolutely. If the Tariff Impact Fee is an issue, you can cancel your order for a full refund by contacting Sideshow Support or cancelling through your online account.
7. What if I have multiple items on pre-order?
Each item will be evaluated individually. Some items may be subject to the fee while others may not, depending on the timing of their arrival.
8. Where can I get more help or information?
If you have any additional questions or concerns, our Customer Support team is here for you. We’re all passionate collectors ourselves and want to make sure you feel informed and taken care of every step of the way.