Adding a Personal Customs Code To Your Shipping Address

In compliance with customs regulations in Korea, Sideshow is requiring that all accounts in these regions add their Personal Customs Code or date of birth with their shipping address during the registration process. Collectors with existing Sideshow accounts will need to update their shipping address to include this Personal Customs Code or date of birth in order to continue to place orders and receive shipped product. In order to do this, existing accounts simply need to update their shipping address and enter the number in the corresponding field. 

To add your Personal Customs Code: 

To edit or add a new address:

  1. Visit www.sideshow.com 
  2. Login to your online account
  3. Hover the cursor over the area that reads “HI YOUR NAME” in the upper right hand corner of the screen. Click Account.
  4. From the account area, click Addresses. 
  5. Select the address you wish to edit or Add new address.
  6. Edit the information on the address or fill all requested fields. 
  7. Click Add address

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You will not be able to save the address until you have entered either the Personal Customs Code or date of birth

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Once you have successfully added this information you will be able to save the address. 

*PLEASE NOTE* Setting a new default address will ensure FUTURE orders ship to this address. Any existing orders WILL NOT ship to this address. To update the address on an existing order, you need to access the individual order and update the address there. 

To update the address on an existing order:

  1. Visit www.sideshow.com 
  2. Login to your online account
  3. Hover the cursor over the area that reads “HI YOUR NAME” in the upper right hand corner of the screen. Click Orders.
  4. Click Open to filter your open orders. Locate the order you wish to update the address for.
  5. Click Modify order.
  6. Near the Shipping address, click Change.

Select the appropriate address from the drop down, and click Use this Address

*PLEASE NOTE* Items shipped without the Personal Customs Code or date of birth provided may result in additional fees being assessed upon import. Sideshow is not responsible for any additional fees requested on import as a result of the tax identification number not being provided. 

For more information on these regulations please follow the link below:

Personal Customs Code