If you bought one of our products from another Seller/Retailer -online or otherwise the first step is to contact the seller/retailer you purchased it from. That seller/retailer will have their own policy and procedures for handling returns or replacements.
Note: Sideshow is unable to issue any refunds for collectibles that were not purchased directly from our website.
Want a few pointers? Click here before purchasing any of our products through an unauthorized eBay seller.